I worked with Russell for several months while I was looking for an apartment for myself and my two daughters. It was a stressful time for me, and he had to put up with lots of telephone calls, emails, text messages and he did so without complaint and always responded in a timely way. He never made me feel like a burden.

One of the reasons Russell is really good at what he does is that he has strong intuition about people and where they will be happy. He steered me away from problem properties and towards the right apartment. He was like a cheerleader when I got discouraged.

Some realtors just want to close the deal and move on, but Russell made me feel that he was really invested in our being happy in our new home. And in fact he found us our dream apartment.

In short, he went above and beyond the usual level of personal attention and caring. It’s not very often that you end up feeling like your realtor is also your friend.

My wife and I just finished closing on a property in Melrose, thanks to Russell. We were, admittedly, being quite stubborn and spent quite a long time finding the perfect place for our first home purchase, but Russell never lost patience and never gave up on us. He was always there to answer questions for us first time home buyers and was very savvy with different offer strategies in what was an extremely competitive market. Thanks Russell!